This service puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site. Find out more about the cookies we use, what they’re for and when they expire.

Cookies that measure website usage

We use Google Analytics software (Universal Analytics) to collect anonymised information about how you use the service. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

We do not allow Google to use or share the data about how you use this site.

Google Analytics stores information about:

  • how you got to the site
  • the pages you visit on this service and how long you spend on them
  • what you click on while you’re visiting the site

We may also set our own cookies to understand how people move through the site.

Name Purpose Expires
_ga Used by Google Analytics, this registers a unique ID to generate statistics about how you use the website 1 year
_gat This enables tracking information generated about how you visitors the website 1 year
_gat_gtag_ This enables tracking information generated about how you visitors the website 1 year
_gid This registers a unique ID to generate statistics about how you use the website 1 year
_pendo_accountid.PENDO_API_KEY This enables tracking information generated about how visitors use the helpcentre 100 days
_pendo_meta.PENDO_API_KEY This enables tracking information generated about how visitors use the helpcentre 100 days
_pendo_visitorld.PENDO_API_KEY This enables tracking information generated about how visitors use the helpcentre 100 days
ai_session This monitors the performance of the website 1 year
ai_user This monitors the performance of the website 1 year

Cookies that help with our communications and marketing

Some of our pages may contain content from other sites, like YouTube, which may set their own cookies. These sites are sometimes called ‘third party’ services. This tells us how many people are seeing the content and whether it’s useful.

In addition, if you share a link to one of our pages, the service you share it on (for example, Facebook) may set a cookie. We have no control over cookies set on other websites - you can turn them off, but not through us.

This cookie is set by Marketo. This allows a website to track visitor behavior on the sites on which the cookie is installed and to link a visitor to the recipient of an email marketing campaign, to measure campaign effectiveness. Tracking is performed anonymously until a user is identified by submitting a form.
Name Purpose Expires
_fbp This helps deliver our advertising when you visit Facebook or a digital platform powered by Facebook Advertising after visiting our website 3 months
_gcl_au Used by Google AdSense, this experiments with advertisement efficiency across websites that use their services 3 months
ANON Used by Bing, these record your actions after you've viewed or clicked an advert to measure its performance and tailor future advertising to you 1 month
MUID Used by Bing, these record your actions after you've viewed or clicked an advert to measure its performance and tailor future advertising to you 1 year
NAP Used by Bing, these record your actions after you've viewed or clicked an advert to measure its performance and tailor future advertising to you 1 month
SRCHD Used by Bing, these record your actions after you've viewed or clicked an advert to measure its performance and tailor future advertising to you 2 months
SRCHHPGUSR Used by Bing, these record your actions after you've viewed or clicked an advert to measure its performance and tailor future advertising to you 4 months
SRCHUID Used by Bing, these record your actions after you've viewed or clicked an advert to measure its performance and tailor future advertising to you 2 months
SRCHUSR Used by Bing, these record your actions after you've viewed or clicked an advert to measure its performance and tailor future advertising to you 4 months
_RwBf Used by Bing, these record your actions after you've viewed or clicked an advert to measure its performance and tailor future advertising to you 4 months
MUIDB Used by Bing, these record your actions after you've viewed or clicked an advert to measure its performance and tailor future advertising to you 1 month
_fbp These help to deliver our advertising when you visit Facebook or a digital platform powered by Facebook Advertising 3 months
act These help to deliver our advertising when you visit Facebook or a digital platform powered by Facebook Advertising When you close your browser
c_user These help to deliver our advertising when you visit Facebook or a digital platform powered by Facebook Advertising 1 year
datr These help to deliver our advertising when you visit Facebook or a digital platform powered by Facebook Advertising 18 months
fr These help to deliver our advertising when you visit Facebook or a digital platform powered by Facebook Advertising 1 year
presence These help to deliver our advertising when you visit Facebook or a digital platform powered by Facebook Advertising When you close your browser
sb These help to deliver our advertising when you visit Facebook or a digital platform powered by Facebook Advertising 2 years
spin These help to deliver our advertising when you visit Facebook or a digital platform powered by Facebook Advertising 2 years
wd These help to deliver our advertising when you visit Facebook or a digital platform powered by Facebook Advertising 2 years
xs These help to deliver our advertising when you visit Facebook or a digital platform powered by Facebook Advertising 2 years
_ga Snapchat uses Google Analytics to help improve their services. For example, they can use these cookies to learn more about which features are the most popular with their users and which ones might need some tweaks. 2 years
sc_at Snapchat uses this cookie to deliver advertisements, to make them more relevant and meaningful to consumers, and to track the efficiency of advertising campaigns. 1 year
Personalization_id Twitter uses this cookie for integration of its services and sharing capabilities from the website to social media, as well as tracking and targeting. 2 years
i/adsct Twitter uses this cookie to allow tailored advertising based on our actions on this website. Session
ad_id Amazon uses this cookie to allow tailored advertising based on our actions on this website. 9 months
ad_privacy Amazon uses this cookie to allow tailored advertising based on our actions on this website 9 months
_ppcMktoCmp This cookie is set by Marketo with an ID from the link that brought you to the page. 30 days
_mkto_trk This cookie is set by Marketo. This allows a website to track visitor behavior on the sites on which the cookie is installed and to link a visitor to the recipient of an email marketing campaign, to measure campaign effectiveness. Tracking is performed anonymously until a user is identified by submitting a form. 2 years
L1c Linkedin uses this cookie to allow tailored advertising based on our actions on this website. Session
BizoID Linkedin uses this cookie to allow tailored advertising based on our actions on this website. 6 months
BizoData Linkedin uses this cookie to allow tailored advertising based on our actions on this website. 6 months
BizoUserMatchHistory Linkedin uses this cookie to allow tailored advertising based on our actions on this website. 6 months
BizoNetworkPartnerIndex Linkedin uses this cookie to allow tailored advertising based on our actions on this website. 6 months

Strictly necessary cookies

These cookies carry out essential tasks to help the service perform correctly. For example, we might save a cookie to let us know how many times you’ve seen a message we’ve shown on a page, or if you’ve dismissed it.

Name Purpose Expires
__ForecastingRequestVerification Stores a session key that protects against cross site request forgery (CSRF) attacks. when you close your browser
__RequestVerificationToken Stores a session key that protects against cross site request forgery (CSRF) attacks. when you close your browser
__RequestVerificationToken To store an encrypted value used to verify that page actions are made from the same website that issued the form page. when you close your browser
_help_center_session Stores unique session key for the Help Center product Session
_RequestVerificationToken Stores a session key that protects against cross site request forgery (CSRF) attacks. when you close your browser
_zendesk_cookie Stores settings information for help features 20 years
_zendesk_session Stores unique session key for Zendesk Classic application when you close your browser
_zendesk_shared_session Stores a unique session key for a session shared across Zendesk products 1 day
.AspNet.Cookies To temporarily store information about your account. All the information is encrypted. when you close your browser
.AspNetCore.Cookies To temporarily store data between pages, for example when filling out forms or selecting actions. when you close your browser
AnalyticsConsent This lets us know whether you've given us permission to track your activity for analytics purposes 1 year
ApprenticeshipFiltersViewModel To temporarily store information about your searches 1 day
ASP.NET_SessionId Stores the session id and settings of a signed in user that are lost when the session ends. when you close your browser
AspNetCore.Antiforgery.w5W7x28NAIs This enables the security of the website when you close your browser
AspNetCore.Mvc.CookieTempDataProvider To temporarily store data between pages, for example when filling out forms or selecting actions. Next Page or action
BNES__ This enables the security of the website when you close your browser
CookieConsent This lets us know whether you've seen the cookie permission message 1 year
forecasting Store user’s session id. For authentication and session resume when you close your browser
gsScrollPos To display Google Maps when you close your browser
IDS Required for identity management, i.e. sign-in and sign-out. when you close your browser
idsrv Required for identity management, i.e. sign-in and sign-out. when you close your browser
idsvr.clients Required for identity management, i.e. sign-in and sign-out. when you close your browser
idsvr.partial Required for identity management, i.e. sign-in and sign-out. when you close your browser
idsvr.session Required for identity management, i.e. sign-in and sign-out. when you close your browser
MarketingConsent This lets us know whether you've given us permission to track your activity for marketing purposes 1 year
prov-dashboard-filter To temporarily store user's selected dashboard filter. when you close your browser
prov-recruit-data To temporarily store information about your account. All the information is encrypted. when you close your browser
prov-recruit-seen-outage-message To temporarily store user's dismissal of the system outage message. when you close your browser
prov-recruit-setup-provider-{ukprn} To temporarily store information about your current session. when you close your browser
prov-recruit-temp-data To temporarily store data for the next server request. when you close your browser
prov-recruit-x-csrf To store an encrypted value used to verify that page actions are made from the same website that issued the form page. when you close your browser
prov-vacancy-closingDate-{vacancyId} Stored for temporary form data between pages when editing a date for a specific vacancy. when you close your browser
prov-vacancy-employer-info To temporarily store user selection of legal entity and its name. when you close your browser
prov-vacancy-startDate-{vacancyId} Stored for temporary form data between pages when editing a date for a specific vacancy. when you close your browser
recruit-data To temporarily store information about your account. All the information is encrypted. when you close your browser
recruit-temp-data To temporarily store data for the next server request. Immediately on next request.
recruit-x-csrf To store an encrypted value used to verify that page actions are made from the same website that issued the form page. when you close your browser
samesite This enables the website to function properly when you close your browser
setup-employer To temporarily store information about your current session. when you close your browser
sfa-das-employerapprenticeshipsservice-apprentices To store temporarily, information about your individual apprentices. We only store this apprentice information while you're editing it on the website. All the information is encrypted. when you close your browser
sfa-das-employerapprenticeshipsservice-employeraccount To store temporarily, information about your company that you have entered and information that we have recieved from HMRC about your PAYE scheme through the account creation process. All the information is encrypted. when you close your browser
sfa-das-employerapprenticeshipsservice-flashmessage To store temporarily, a record of your activity on the website; for example, when you progress to a new page, or when you enter correct or incorrect data. All the information is encrypted. when you close your browser
sfa-das-employerapprenticeshipsservice-lastCohortPage To store temporarily, a record of your activity on the website; for example, to know which page to return you to after deleting a cohort. All the information is encrypted. 1 day
SFA.DAS.Reservations.Web.Auth To store the logged in information for a current session when you close your browser
SignInMessage Required for identity management, i.e. sign-in and sign-out. when you close your browser
TempData To temporarily store data for the next server request. Immediately on next request
vacancy-closingDate-{vacancyId} Stored for temporary form data between pages when editing a specific vacancy’s dates. 30 minutes
vacancy-startDate-{vacancyId} Stored for temporary form data between pages when editing a specific vacancy’s dates. 30 minutes
vacancyStatusFilter To store the last filter applied by the user on their dashboard of the vacancies under a specified status. when you close your browser
wsid Store user’s session id. For authentication and session resume Session or 30 day

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